Privacy Policy

1. Introduction

Welcome to Al Khidmah Al Dhahabiyyah L.L.C.

Protecting your privacy is important to us. This Privacy Policy explains how we collect, process, use, and protect your personal information when you visit our website or contact us regarding our electrical services.

By accessing and using this website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on your interaction with our website, we may collect the following information:

Full name
Email address
Phone number
Company name (where applicable)
Information submitted through contact forms
Service inquiries
Project details
IP address
Browser type and version
Device information
Operating system
Website usage statistics
Date and time of website visits

We only collect information that is necessary to provide our services and improve the performance of our website.

3. How We Use Your Information

Your personal information may be used to:

Respond to inquiries
Prepare quotations
Provide requested electrical services
Communicate regarding projects
Improve our customer service
Improve website performance
Maintain website security
Comply with applicable legal obligations

We do not sell, rent, or disclose your personal information to third parties for marketing purposes.

4. Contact Forms

When you contact us through our website, email, telephone, or WhatsApp, we collect only the information necessary to respond to your inquiry.

This information may include:

Name
Email address
Telephone number
Company name
Message content

The information provided will only be used for communication regarding your request or our services.

5. Cookies

Our website may use cookies to improve website functionality, remember user preferences, enhance browsing experience, and analyze website traffic.

Cookies are small text files stored on your device.

You can disable cookies through your browser settings at any time. Please note that certain website features may not function properly if cookies are disabled.

6. Website Analytics

To improve our website and better understand visitor behavior, we may use website analytics services.

Anonymous technical information may include:

Pages visited
Session duration
Device type
Browser information
General geographic location
Referral sources

This information is used solely to improve our website, services, and overall user experience.

7. Social Media

Our website may include links to our official social media profiles, including Instagram, Facebook, LinkedIn, and other business platforms.

Please note that once you leave our website, the privacy policies and terms of the respective social media providers apply.

We are not responsible for the privacy practices or content of third-party social media platforms.

8. External Links

Our website may contain links to external websites operated by third parties.

These links are provided for informational purposes only.

We have no control over the content, availability, security, or privacy practices of these external websites and therefore accept no responsibility for them.

We recommend reviewing the privacy policies of every external website you visit.

9. Website Infrastructure

This website has been professionally designed and developed using Wix Studio.

Our domain registration services are provided through Hostinger, while the website infrastructure and hosting environment are maintained through the Wix platform.

Both service providers implement industry-standard security measures to help ensure website availability, performance, and data protection.

We continuously maintain and update our website to provide a secure and reliable online experience for our visitors.

10. Data Security

Protecting your personal information is one of our highest priorities.

We implement appropriate technical and organizational security measures designed to protect your information against:

Unauthorized access
Accidental loss
Misuse
Alteration
Disclosure
Destruction

While we strive to protect your information using commercially accepted security standards, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

11. Data Retention

We retain personal information only for as long as necessary to:

Respond to your inquiries
Provide requested services
Fulfill contractual obligations
Comply with applicable legal requirements
Resolve disputes
Protect our legal interests

Once personal information is no longer required, it will be securely deleted or anonymized whenever reasonably possible.

12. Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Request restriction of certain processing activities
Object to the processing of your personal information where permitted by law
Withdraw your consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided on this website.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes become effective immediately upon publication on this page.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their information is protected.

14. Contact Information

If you have any questions regarding this Privacy Policy or the way your personal information is processed, please contact:

Al Khidmah Al Dhahabiyyah L.L.C.

For general inquiries, please use the contact information available on our website.

15. Data Storage

We are committed to minimizing the collection and storage of personal information.

This website does not intentionally store personal data directly on its publicly accessible pages.

Any information submitted through our contact form, email, telephone, or WhatsApp is processed solely for the purpose of responding to inquiries, preparing quotations, providing our services, or maintaining communication with our clients.

Technical information that is necessary for the operation, performance, and security of the website may be processed by the website platform and infrastructure providers

16. Copyright & Intellectual Property

Unless otherwise stated, all content published on this website—including but not limited to text, graphics, icons, logos, photographs, illustrations, website design, layout, and other visual materials—is the intellectual property of Al Khidmah Al Dhahabiyyah L.L.C. or is used under a valid license.

All images, graphics, and visual materials displayed on this website are licensed for use by Al Khidmah Al Dhahabiyyah L.L.C. Unauthorized copying, downloading, reproduction, modification, distribution, publication, or commercial use of any content without prior written permission is strictly prohibited.

Nothing contained on this website shall be interpreted as granting any license or right to use any intellectual property without the prior written consent of Al Khidmah Al Dhahabiyyah L.L.C.